Introduction to Quality Communications

My name is Rian Seipler and I believe my spiritual gift is teaching and I have a passion for teaching and training Leadership God’s way. I was ordained as a Southern Baptist Minister in 2003 in Houston and believe the 2nd part of the great commission is my mission.

Matthew 28:20

20 Teach them to obey everything that I have told you to do. You can be sure that I will be with you always. I will continue with you until the end of time."

I have been a retail executive for 40 years, all in the department store industry. Throughout my career I have attended dozens of training classes, read over 30 secular leadership books, attended many leadership seminars and lectures. In short, I have intentionally studied leadership as I find this skill and lack of this skill fascinating. I have watched executives that have very strong leadership abilities and watched executives that I have wondered how they ever got an executive position. But I have also studied what the Bible, what God says about leadership, and by the way the Bible says a lot, with the best model of leadership being Jesus Christ.

The secular world has taken on the model of ‘servant leadership’. This leadership style taught in the business world asks the managers to serve their subordinates as a way of managing. First this model was perfected by Christ when he came to live as man and secondly unless you understand the principles of Christ’s leadership you can’t truly understand servant leadership. Consider that Christ took 12 men, trained and taught them for 3 years His leadership style, principles, and skills and turned the world upside down. Consider also that none of these men had formal training in any of these area just a heart to follow Jesus. If you have a heart to follow Jesus then you can learn to be a quality leader using His formula.

We start with a communication study because the human race for the most part are ineffective communicators yet most people would list this as one of their strengths. This study culminates my experience in business, the books and seminars, watching people’s interaction and reading and studying the Bible.

Introduction to Communications

Our world continues to change, and often not for the better, but as a Christians it is our responsibility to bring positive change to the world. Two millennia ago apostles taught by Christ were accused of turning the world upside down, I desperately wish we today were accused of doing the same!

There will always be powerful forces in our world that will try to negate the effect that we as Christians, through the Holy Spirit, can have on our family, friends, coworkers, and just people we meet on the street. One reason why we are losing ground in today’s world is because the world does not see us as being any different than they are, and statistics say they are right. But we must be different from the world! People must see something remarkably different in us, this must be something they want or, more importantly, something they believe that they need. We cannot underestimate the influence and impact we have on other people’s lives. We impact someone’s life every day, several in fact, and it is our choice whether to make this a positive or a negative impact.

The most powerful way that we can impact the people around us are with the words we use and how we communicate. There have been several studies on how many words the average person speaks in a day, with recent estimates showing at about 16,000. The Old and New Testament combined is about 807,000 words depending on the version. This means that in every 50 days we say enough words to recite the entire Bible. This would also mean we say enough words to fill a Bible 7.3 times per year. It is my hope that we are all determined to use these words wisely.

How important are words? Let’s go all the way back to the first chapter of Genesis, starting with verse 3…

And God said, “Let there be light,” and there was light.

6. And God said, “Let there be a vault between the waters to separate water from water.”
9. And God said, “Let the water under the sky be gathered to one place, and let dry ground appear.” And it was so.
11. Then God said, “Let the land produce vegetation: seed-bearing plants and trees on the land that bear fruit with seed in it, according to their various kinds.” And it was so.
14. And God said, “Let there be lights in the vault of the sky to separate the day from the night…

God chose to create the entire world through words—words are powerful! We are not God, but we do have control over a very powerful instrument, our tongues. The best way to witness is to live according to God’s principles, but in order for other people to know and understand why we live this way we must be effective communicators.

James 1:26 says, “Those who consider themselves religious and yet do not keep a tight rein on their tongues deceive themselves, and their religion is worthless.”

James goes on to say in 3:9-10, “With the tongue we praise our Lord and Father, and with it we curse human beings, who have been made in God’s likeness.10. Out of the same mouth come praise and cursing. My brothers and sisters, this should not be.”

I don’t think my religion is worthless, so I am commanded to keep a tight rein on my tongue, and so are you! I had a boss once who was fond of saying “Says easy, but doesn’t do so easy.” I think having a tight control on our tongue falls into this category.

If we need any other demonstration of the importance of communication consider the following excerpt on the Tower of Babel from the book of Genesis 11: 4-9.

Then they said, “Come, let us build ourselves a city, with a tower that reaches to the heavens, so that we may make a name for ourselves; otherwise we will be scattered over the face of the whole earth.”5. But the LORD came down to see the city and the tower the people were building.

6. The LORD said, “If as one people speaking the same language they have begun to do this, then nothing they plan to do will be impossible for them.7. Come, let us go down and confuse their language so they will not understand each other.”8. So the LORD scattered them from there over all the earth, and they stopped building the city. 9 That is why it was called Babel—because there the LORD confused the language of the whole world. From there the LORD scattered them over the face of the whole earth.

God stopped the building of the Tower of Babel by confusing their language, making it impossible for the people to communicate. Notice how in verse 6 the writer points out that there is nothing that could be considered impossible for one people speaking the same language. Does this mean that if we all spoke the same language of praising and witnessing for Jesus that nothing would be impossible for us? Hmmm…

Think about a time in your life when someone close to you said something that really bothered you. In some cases this may go back many years, and yet you still remember the incident. This person’s intent may not even have been to hurt you, but to make some other point, yet because they did not communicate properly, you were severely hurt. I am sure you can also think back to a time when you tried to communicate something in what you thought was a positive way, but the person took it negatively. The best way to further avoid these situations is to be an excellent communicator.

This Teaching Guide will be broken down into 9 different modules:

1. Having the Right Heart
2. Perspective
3. God’s Way is the Best Way
4. Honesty and Integrity
5. Listening Skills
6. Praise and Encouragement
7. Accepting Criticism and Instructions
8. Gossip and Idle Chatter
9. Planning and Goal Setting

To get the most out of this learning series, it is important that you take the information and apply it to yourself personally. The idea is not for you to say, “I wish my spouse-,” or, “I wish my children-,” or, “I wish my boss would understand these principles.” You must apply them to yourself. Our behaviors and attitudes should not be determined by someone else’s behavior or attitude, but by God’s principles alone. As you come to learn and appreciate, each person has a tremendous impact on the lives of the people in which they interact. It is your choice whether this interaction of yours is positive or negative, and for the most part this is determined by how you communicate. People have much more of an impact on other people’s lives than they realize. As parents, for instance, we sometimes do not think our children are even listening, but be assured that what you say to your child are the most important words they will ever hear. When you are a supervisor or leader, people take critically what you may say casually. When you talk to a friend, your views are important to them—even if their responses would suggest otherwise.

Discover the opportunities you have every day to have a positive influence on someone else’s life and communicate God’s way!